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About Us By agreeing to order products on this site the buyer agrees to buy at the price and in the way described on the site. The sellers acceptance of the order is conditional on receipt of payment, the ability of the seller to provide the product or service and there being no error or innocent misrepresentation by either party. Where, for any reason the product/service cannot be provided within 30 days any payment will be fully refunded. All refunds are given at the discretion of the company management .

The buyer accepts responsibility for judging the suitability of the product for the buyers required purpose.

The products, any advice, and the presentation of the products have been prepared in accordance with English Law, but the seller does not claim that they necessarily accord with the laws of other countries.

To the extent permitted by law the seller excludes any warranties in relation to the product. However, the buyers statutory rights are not affected.

The buyer acknowledges that the seller may retain and use the buyers details provided with this order. The seller confirms that it will not pass these details to other parties without the buyers consent, except to the extent required to perform this contract.

Any sale or service is subject to English law and the sole jurisdiction of the English courts.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by us and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

The materials contained on this site are copyright to us and may be subject to other intellectual property rights. The pages of this site may be downloaded or copied for the purposes for which the site is intended, such copies may only be used by you and within your organisation, and not for any commercial use without our express written consent. All copyrights and trademark notices, marks, disclaimers and other such elements must be preserved and upheld at all times.
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Payment may be made using Paypal, Credit cards and cheques. Items will be posted within three working days of receipt of payment. If you wish to pay with a credit card please choose the Paypal option and then when on Paypal page click on payment by credit card.
In the case of cheque payments - 7 days. Please make cheques payable to Jannes Vintage.
If an International order is to be placed please contact us first via email or phone. International orders must be paid by Paypal, in sterling (£UK).
Shipping And Handling FREE UK DELIVERY

Payment may be made using Paypal, Credit cards and cheques. Items will be posted within three working days of receipt of payment.
In the case of cheque payments - 7 days

International orders must be paid by Paypal, in sterling(£UK).

Postal Costs - Absolutely Free within the UK. The price you see is for that item to be delivered to your door!

UK orders will be posted by Recorded Signed for First Class Delivery via Royal Mail

For Overseas orders please email or telephone.

Delivery Schedule UK orders will be posted by Recorded Signed for or First Class Delivery via Royal Mail

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Tax Charges For orders made from the UK or the European Union, 15% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on [01737 221184] or write to us at [Doods Point] [Doods Park Road] [Reigate] [Surrey] [RH2 0PZ] [England]
Privacy Policy Janne's Vintage respects the privacy rights of our customers.

Your name and contact details are used by us to process and dispatch your order. Following the dispatch, we will record your name, contact details and buying. We may use that information to contact you (by e-mail). If you do not wish to be contacted by Janne's Vintage (other than regarding an order you have placed), please let us know in an email to customer service.

We will not share, swap or sell your contact details or buying preferences with a third party. We may need to disclose contact details to law enforcement agencies in relation to enquiries concerning the prevention and detection of fraud or crime, or the apprehension or prosecution of offenders, as may be required by law or legal proceedings. Any details disclosed in this respect will be in accordance with the Data Protection Act 1998. Under the terms of the Data Protection Act, we are not required to register on the Public Register of Data Controllers.

Credit card payments are processed through PayPal, through their secure servers, information sent to PayPal is encrypted to ensure your details are safe and secure.

No credit card information given to PayPal is held by or available to Janne's Vintage.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you within 48 hours of receiving your items. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are misdescribed.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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